Customers In East Asian

"We sincerely thank you for your long-term cooperation and trust, and for your strong support in the operation and maintenance of our equipment. Your outstanding technical expertise and professionalism have enabled us to carry out our machinery repair and maintenance work smoothly. We are particularly grateful to your engineer, He Yang, for his efficient, professional, and attentive service during his inspection in May. We are deeply moved. We firmly believe that as an outstanding talent, He Yang will be a solid support for our win-win cooperation."

This sincere letter of thanks reflects the recognition of a catering packaging company in East Asia for NewTop. A good paper cup machine requires not only solid hardware but also an indispensable after-sales team.
A catering packaging company in East Asia decided to add a rectangular salad bowl production line due to business expansion. Having previously worked with NewTop for many years, the company's stable performance of the paper cup production line led them to choose NEWTOP-1250D paper cup machine without hesitation when expanding into the rectangular bowl business. Considering the more complex rectangular bowl forming process than round cups, and the customer's desire for a quick start-up of the new production line to meet the upcoming peak season orders, we dispatched Master He Yang, a skilled technician with extensive experience in commissioning rectangular bowl machines, for on-site service.

When Master He Yang arrived at the customer's factory, the basic framework for the production line had just been completed. Assembly of the rectangular bowl machine's molds is crucial. Like putting together a precise puzzle, he measured the gaps with a caliper after each component to ensure the precise fit between the upper and lower molds.
In just a few weeks, the new production line reached its designed capacity, with a single machine consistently producing 70 rectangular bowls per minute. The customer's concerns, such as uneven folding edges and poor sealing, were eliminated, and the pilot production products all met the required standards.
Today, this rectangular bowl production line has been operating smoothly for three months, ensuring on-time shipments, zero problems, and zero complaints, even during peak season orders.
From equipment installation to production support, NewTop company's service is always in tune with the customer's production needs. NewTop company's service demonstrates value in every detail, ensuring a stable and secure path for the customer's expansion.