New debao Field Service Pioneers: Craftsmanship Assured, Mission Accomplished

Zhejiang New Debao Machinery Co., Ltd., founded in 2001, has been deeply engaged in the food packaging container equipment field for over two decades. New Debao's ability to become a leader in the industry in terms of both quality and service relies not only on its advanced products that keep pace with the times, but also on an exceptional team of professional field commissioning engineers with a global footprint. Currently, New Debao has assembled a team of 34 senior engineers serving as field commissioning engineers. They shoulder the critical responsibilities of equipment commissioning and after-sales support. To date, they have visited over 100 countries and regions, leveraging their expertise and dedication to safeguard customers worldwide.

Expertise and Comprehensive Training

Every member of this team is an industry elite, having undergone systematic training and rigorous selection by NewDebao. With years of hands-on experience in machine commissioning, they are intimately familiar with every operational process and component of paper container equipment. Whether it's new machine installation and commissioning, routine maintenance and inspections, or emergency troubleshooting, they can respond swiftly and resolve issues precisely. Upon arriving at a customer's factory, New Debao's field commissioning engineers not only use their professional skills to help customers solve various production problems but also empower them by providing systematic training for the customer's operating staff. This training covers equipment operation, routine maintenance, and basic troubleshooting, ensuring the customer's team can operate the equipment independently and safely, thereby reducing reliance on subsequent service support.

(Screenshots of Customer Thank-You Letters)

Recognition and Support

In addition to professional training, the company concurrently holds appreciation events to express sincere gratitude and respect to each field commissioning engineer. Working away from home all year round, these engineers are rooted in the front line, braving hardships and contributing silently. They measure responsibility with every mile traveled and safeguard the company's reputation with their professionalism. New Debao always recognizes and remembers their hard work and dedication.

Appreciation and Recognition

In addition to professional training, the company concurrently holds appreciation events to express sincere gratitude and respect to each field commissioning engineer. Working away from home all year round, these engineers are rooted in the front line, braving hardships and contributing silently. They measure responsibility with every mile traveled and safeguard the company's reputation with their professionalism. New Debao always recognizes and remembers their hard work and dedication.

A Dual Role: Guardians and Bridges

From equipment commissioning to after-sales support, and from customer service to professional training, these 34 field commissioning engineers serve as both the guardians of Newdebiao's quality and the bridge connecting the company to customers around the world. They travel across the globe, bringing their professional skills and a deep sense of responsibility. New Debao, in turn, provides care and recognition, acting as their steadfast support system. It is this mutual dedication and support that enables Newdebiao's service to reach a global scale and has earned the deep trust and recognition of domestic and international customers. In the future, the company will continue to expand the scale of its field commissioning engineer team, attract more professional talent, and simultaneously refine its training mechanisms and strengthen its digital service capabilities. This comprehensive approach aims to elevate the team's professional competence and overall strength, driving field service towards higher standards and greater efficiency.

For more details on New Debao's products and services, please visit our official website: https://www.debaochina.com/